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Crew runs your people, schedules, time, HR operations, payroll readiness, and employee support. Every action becomes operating data that feeds Sundae's decision intelligence — a loop standalone HR or payroll vendors cannot close.
Marcus J. swap requested 2pm shift → Sarah M. · eligible · auto-approved.
UAE WPS export ready · 142 employees · 0 readiness blockers.
WHY CREW SITS IN SUNDAE
Standalone HR vendors see schedules. Standalone analytics tools see POS. Sundae closes the loop — and the moat is the loop.
Owns schedules, hours, payroll. Reports stop at workforce. Margin, demand context, decision quality — not their job.
Every shift, hour, swap, attestation, and payroll cycle is signal. Labor Intelligence reads it. Pulse pages it. Foresight forecasts on it. The whole platform gets sharper.
Same workforce data. Compounding intelligence.
WHAT SHIPS TODAY
Every Crew page is at depth-5 standard or on the rebuild backlog tracked publicly. No demo-only screens.
AI Builder composes the schedule from demand forecast, role mix, and eligibility — then the manager edits the four view modes that matter (overview, by-person, by-shift, by-role). Recurrence, eligibility checks, conflict warnings, public-holiday overlays.
Mobile PWA clock-in with geo-fence and WebAuthn biometric. Break tracking, missed-punch flow, manager approval. Live trust scores feeding Workforce Health.
Provider-neutral payroll readiness, statutory export, and partner handoff workflows. Multi-region packs cover United States, Canada, United Kingdom, European Union, and GCC patterns with NACHA, EFT, HMRC RTI, SEPA, WPS and year-end form surfaces where configured. Pack-driven, not hardcoded.
Every stage of the workforce lifecycle in one place. Recruiting, background checks, onboarding, performance reviews, compensation, talent 9-box, internal mobility, referrals, training, skills, attestations, helpdesk with SLAs, disciplinary, anonymous whistleblower, expenses, loans, tip pools, offboarding, gratuity, final settlement.
Crew Coach is your AI partner across the workforce domain — natural-language requests, source-cited answers, recommendations a manager can defend. Decision Replay logs every action: who decided, what changed, what the model said. Audit-ready by default.
No-code builders for approval chains and multi-step workflows. Span-of-control awareness from the org tree. Photo-card org view with reassign + cascade preview.
+ Also included in every Crew deployment
MULTI-REGION PAYROLL
Provider-neutral, pack-driven readiness and export workflows. Country and region packs structure the evidence, files, and partner handoffs your payroll team reviews before submission.
BYO-payroll? Crew exports clean files and drives partner APIs (Bayzat MEA, Personio EU, Pento UK, Gusto US).
MODULES
Start with Crew Lite, add focused workforce SKUs, or bundle the operating layer when you are ready to close the loop.
Entry workforce self-service.
Demand-matched labor planning.
HR operations and casework.
Clock-in, attendance, variance.
Readiness, exports, partner handoff.
Strategic HR and talent layer.
Operating combines Operations, T&A, and Payroll. Complete adds People Intelligence for the full workforce intelligence loop.
Every Crew employee gets a free Sundae self-service account — view shifts, request time-off, view payslips, clock in. Bottom-up workforce identity, included.
WHO RUNS CREW
Four roles. Four scoped views. One source of truth.
Hire-to-retire in one platform — onboarding, performance, talent, payroll readiness, offboarding — feeding Labor Intelligence in the same breath.
Schedule for demand, not for last week. AI Builder, eligibility-checked assignment, swap marketplace, manager actions queue.
Close payroll readiness without spreadsheet chaos. Multi-region packs — US, Canada, UK, EU, GCC — organize statutory exports, year-end surfaces, evidence, and partner handoff workflows.
Free Sundae self-service portal. View shift, request time-off, swap, see payslip, attest policies, clock in via mobile PWA with biometric.
ALREADY ON BAYZAT, PERSONIO, OR GUSTO?
Bring your own HR. Sundae's canonical HR domain contract reads from any compliant adapter — and Labor Intelligence still gets 5–10× richer than competitors who only see POS.